Ann Marie Puig explains how businesses can measure KPIs and why they’re important

KPIs (Key Performance Indicators) are crucial indicators when evaluating the development of a sales force, content production, visits to a blog, eCommerce, feedback from our customers and even human resources. Ann Marie Puig, a business improvement specialist and entrepreneur from Costa Rica, offers insight into why they’re so important. Metrics are the map your company […]

Ann Marie Puig explains why technology is important for business growth

The business world is becoming increasingly technological and innovation is what sustains businesses. Technology creates the right path to innovation, which means incorporating it can help businesses survive. Ann Marie Puig, a global business consultant from Costa Rica, provides insight into how technology is the best tool a company can use for sustained growth. The […]

Ann Marie Puig discussing overcoming retention challenges in an eCommerce business

Retention of customers is more profitable than acquisitions. Therefore, it is important to concentrate on strategies to increase customer retention and not just on marketing strategies to get new customers. No matter what business type you are in, this is true regardless of the reason your customers are leaving. Businesses should not only focus on […]

Ann Marie Puig offers the best ways to conduct employee reviews

There are many differences in worker review approaches and methods. However, there are general guidelines about how to handle employees about their display. No matter if it’s an exhibition review or a pay-alteration conference, there are some rules that will make sure you can clearly lead the gathering. Ann Marie Puig is a leading business […]

Ann Marie Puig discusses how to resolve workplace conflicts efficiently

When building a work team, it is inevitable that the daily coexistence between the different personalities that make it up at some point can lead to the appearance of labor conflicts. Learning how to properly deal with these situations is key to the success of the business. Ann Marie Puig, a global business consultant, understands […]